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ArticlesMarch 20, 2025

Crank Up the EQ

Emotional intelligence is the secret sauce to dealership success.

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ArticlesFebruary 28, 2025

Pace Equals Profit

Shaving some time off the duration of deals for the customer can bring better results.

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Newsby StaffFebruary 24, 2025

Agent Summit Compliance Trainer Certification Scheduled

The event will host the first ACE Trainer certification, a private event open to ACE-partnered agents and trainers who have earned ACE Compliance Officer certification.

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Newsby StaffFebruary 5, 2025

ACE Adds Certification to Agent Summit Agenda

Will offer Automotive Compliance Specialist distinction to guests at the upcoming event, continuing a tradition that began in 2017.

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Newsby StaffJanuary 13, 2025

Dealer Survey Finds Anxieties

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.

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ArticlesDecember 19, 2024

Leaders Need Development, Too

Auto group’s program making a difference and could serve as an inspiration for others to create their own.

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ArticlesDecember 17, 2024

Five-Star F&I: The Secret to Customer Delight

How F&I managers can organically solicit consumer feedback that pumps up business.

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ArticlesNovember 27, 2024

Think Bigger

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.

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ArticlesNovember 14, 2024

Understand to Oversell

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

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ArticlesOctober 10, 2024

Winning the Game

Consider following this essential advice for agents through every career quarter.

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