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Videosby John TabarDecember 13, 2019

HOT TIP: Do the Right Thing

F&I is a time-sensitive job, and you may sometimes feel pressure to do the easy or expedient thing — even if it isn’t the right thing. But the ultimate price far outweighs any short-term gain, and when customers are deceived, the F&I manager is often left holding the bag. Protect your dealer's integrity with this Hot Tip from UDS’s John Tabar.

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Articlesby Adam OuartDecember 13, 2019

F&I Agents and the Digital Evolution

Where do you stand on the online F&I debate? Wherever it may be, the ability to guide dealer clients through the process of digitization will position your agency for success no matter what comes next.

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Articlesby Kate SpataforaOctober 31, 2019

Winners Pave the Way to the DCAs

Executives representing Dealers’ Choice Awards-winning F&I product, training, and financial services providers reveal the trade secrets that won them national recognition from auto dealers.

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Articlesby StaffOctober 11, 2019

An Interview with Robert Steenbergh

AE gets innovative with Robert Steenbergh, founder and CEO of US Equity Advantage.

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F&I Successby Rick McCormickSeptember 19, 2019

Master the Ability That Matters Most!

The pressure on agents to deliver F&I training that increases sales and profits is greater than ever. Top trainer explains why accountability may be the missing ingredient you need to take your program to the next level.

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ArticlesSeptember 6, 2019

How Agents Build Trust in a Distrustful Industry

Connecting with new and prospective clients is always a challenge. Unlock the potential of neurolinguistic programming to learn how to speak each dealer’s language and more effectively communicate your message.

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Articlesby Kate SpataforaSeptember 5, 2019

Digital F&I Can Inform, Educate, and Compel Customers

Janet Crabtree of Reahard & Associates Inc. believes moving parts of F&I online — particularly in the form of consumer-facing product videos, can help create a foundation of trust that benefits the instore presentation.

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