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Information is for the internet; insight is for the F&I office. Fill the process with insight and you will fill the office with happy customers.
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New information comes out everyday that can change the dynamic in the F&I office and that requires time everyday be spent learning and researching, by finance professionals and those that work alongside of them.
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When you increase the activity and effort to improve, the numbers go up and leave the average level in your rear-view mirror.
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Here are three principles that, if illustrated properly, will make an impact that will drive results upward and increase the value of our offering.
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On your dealership visits, go in with three questions that will spark discussion and hopefully a planning session on how to improve.
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