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J.D. Power survey finds repair times have improved but premiums are up. There’s also room for improvement on communication during the process.
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Study finds overall average rate steady across the country, though some states suffered large increases.
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Theft rate still elevated across the country in wake of pandemic spike.
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Integration provides auto insurance to vehicle buyers on a fast turnaround.
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App, insurers partner to alert vehicle owners, get their cars to dry parking spots to ride out storms.
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Though rates may be stabilizing, many pay out of pocket for repairs, shop for new carriers.
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But despite rate hikes, insurers can gain trust by managing expectations.
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Study finds many first-time shoppers make their first contact online, though insurers’ digital channels have much room for improvement.
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Rising rates, policy dissatisfaction put many on the market, including for dealer-provided policies.
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Consumers are now juggling another high cost on top of high loan payments, vehicle prices.
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