agent Entrepreneur logo
MenuMENU
SearchSEARCH

Portfolio Launches New Claims Website

Portfolio’s new GAP and ancillary claims website was designed to streamline the submission and adjudication process.

April 15, 2020
Portfolio Launches New Claims Website

Portfolio’s new GAP and ancillary claims website was designed to streamline the submission and adjudication process. 

Image by Mudassar Iqbal from Pixabay 

1 min to read


LAKE FOREST, Calif. — Portfolio announced the launch of a new website for GAP and ancillary claims. The new site features a fully redesigned interface intended to offer easy navigation and a better overall user experience.

We would put our people and practices up against any other provider’s, and that’s the standard we applied to our new website.

Ad Loading...

Executives said users can quickly download forms and procedures, check the status of a claim, verify coverage and access contract claims manuals — all without printing a page or picking up the phone.

“Claims are a big part of Portfolio’s business, and we want every part of that process to be fast and friendly,” said COO Lori Hallissey. “We would put our people and practices up against any other provider’s, and that’s the standard we applied to our new website.”

Hallissey said Portfolio’s new GAP and ancillary claims website is live now and accessible to all users, new and returning. To visit the site, click here.

More F&I

F&Iby Lauren LawrenceFebruary 27, 2026

Price Driving Insurance Churn

Over half of insurance holders ages 18 to 29 reported to be 'somewhat' likely to change providers in the next 90 days, according to CivicScience, which found that interest was lower among older age groups.

Read More →
F&Iby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Summit Updatesby StaffFebruary 23, 2026

Look Ahead to the Future of F&I at Agent Summit

Joel Kansanback – CEO of Strategic Dealer Advisory – will take to the stage at the 2026 event.

Read More →
Ad Loading...
F&Iby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Industryby Lauren LawrenceFebruary 11, 2026

Insurance Shopping on the Rise

A TransUnion study found that relationship-driven sales models proved to be important, as consumers who used an agent had a lower shopping intensity than those going it alone.

Read More →
Industryby Hannah MitchellFebruary 4, 2026

Auto Insurance Cost Reprieve

2025 brought consumers relief after years of rate hikes, but 2026 could bring renewed policy pain, depending on how U.S. trade policy affects prices.

Read More →
Ad Loading...
F&Iby Hannah MitchellJanuary 29, 2026

F&I Sales Show Affordability Pressure

An annual report on the revenue stream finds more consumers are opting out as they face high car prices and overall inflation, and it recommends tweaks to increase success.

Read More →
F&Iby Hannah MitchellJanuary 12, 2026

Auto Credit Access Loosens

December brought some of the best borrowing availability for consumers in years, though lenders tightened their reins on riskier segments of the market.

Read More →
TrainingDecember 10, 2025

Accountable Is as Accountable Does

Auto dealerships work better when all staffers own their duties.

Read More →
Ad Loading...
StoneEagle logo beside a headshot of Cindy Allen, CEO, on a pink background with a stylized upward-trending chart.
Industryby StaffDecember 5, 2025

EV Surge Shows AI Steadied Softer Q3

StoneEagleData reveals the gross reality behind the rise in EV leasing and the steady role F&I offices played.

Read More →