Articles

F&I•by Justin B. Gasman•August 20, 2025

Modern-Day Picasso

Paint pictures of need for customers, and they’ll be much more likely to buy protection.

F&I•by Brad Kokesh •August 19, 2025

It’s Time to Rethink What We Sell In the F&I Office

EV tires happen to be a perfect gateway to other sales as adoption grows.

Industry•by Erin Kerrigan•August 14, 2025

China at the Wheel

A growing force in the automotive industry can’t be ignored.

Industry•by Tariq Kamal•August 13, 2025

‘You Need to Call Jerry’

Loved ones and colleagues share memories of the late Gerald Lacour, an industry leader known for his ability to bring high-performance products to market.

Sales•by Hannah Mitchell•August 6, 2025

The Ultimate Agent Armor

Training veteran Peter Chafetz shares his well-researched approach to prospecting for the greatest level of return.

F&I•by Hannah Mitchell•August 1, 2025

The F in F&I Stands for Fun

Training veteran Rick McCormick demonstrates how to help customers have a good experience and leave your office with products for their vehicles.

Sales•by Rick McCormick•July 30, 2025

What Every Dealer Wants

Everyone desires to be seen and valued for what they bring to the table.

Digital•by Hannah Mitchell•July 28, 2025

More Auto Retailers Would Benefit From Additional Cyber Defense

Despite a major 2024 cyberattack in the industry, many are still vulnerable.

Industry•by Tariq Kamal•July 25, 2025

The Firebrand: Jim Ziegler

Famed trainer, speaker and auto dealer advocate made an indelible mark on the industry he served with integrity and zeal in a career spanning six decades.

Sales•by David Ibarra•July 25, 2025

Pleasing Personality

Why personality is agency currency.

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