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Experts say that side of the business must adapt to a process forever changed by the Covid era.
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More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.
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Kerrigan Advisors’ survey of OEM executives uncovers their views on profitability, days’ supply, and the agency sales model.
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Look west for a state that's tried and tested a structure worth following.
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Customer loyalty is driven by accessibility, personalization, innovation, and connection.
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There is no “perfect” onboarding process, but there may be an improved version of onboarding that can exist for your organization as you develop how your time is spent when training new additions to your team.
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You need a plan to help you manage everything for maximum results.
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It's paramount for car dealers to attract and retain customers, automotive marketing experts say, and those experts advise specific steps that can help dealerships get that most important job done and done right.
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Revolutionizing F&I by going fully remote challenges the status quo but can lead to greater success.
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A roadmap for engaging stakeholders in ways that leave them feeling served.
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