Articles

Industry•by Terry O'Loughlin•October 21, 2024

Trust, But Verify

Build employee-verification processes into your business to ensure you’re not missing any in-house fraud.

Industry•by Hannah Mitchell•October 18, 2024

The wake of this summer’s DMS shutdown grants agents a chance to help dealers prepare for future disruptions.

Compliance•by Timothy Allen•October 18, 2024

How dealerships can balance profitability and compliance.

Industry•by Rick McCormick•October 17, 2024

Agents have a crucial role to play in helping dealerships manage today's changes.

Industry•by Terry O'Loughlin•October 16, 2024

A how-to guide on training auto dealers to not be felons.

Industry•by Gil Van Over•October 15, 2024

Note these other telltale signs the absent buyer may not be a legitimate customer.

Dealer Ops•by Hannah Mitchell•October 14, 2024

Consider taking the change of the seasons as a cue to evaluate some key operational aspects of the dealership.

Training•by David Ibarra•October 10, 2024

Consider following this essential advice for agents through every career quarter.

F&I•by Staff•October 8, 2024

It pays to follow a process and avoid the temptation to cut corners on preparation.

Industry•by Staff•October 8, 2024

Most car and truck segments fell during a week of economic disruption.