Articles

F&I•by Rick Kurtz•January 9, 2025

The Affordability Challenge

How dealers can help customers keep long-term interests in mind.

F&I•by Rick McCormick•January 6, 2025

Building trust is more important than anything else an agent does, however impressive.

Industry•by Dave Paz•January 6, 2025

Such approaches are vital, especially since keeping existing customers comes with lower costs than attracting new ones.

Digital•by Karl Falk•January 1, 2025

Encryption serves a critical role in automotive retail today.

Industry•by David Ibarra•December 24, 2024

The case for agents as talent developers is a strong and immediate one.

Industry•by Brandin Wilkinson•December 19, 2024

Auto group’s program making a difference and could serve as an inspiration for others to create their own.

Industry•by Rob Miller•December 18, 2024

The future of auto retail requires adapting to survive and thrive.

F&I•by Justin B. Gasman•December 17, 2024

How F&I managers can organically solicit consumer feedback that pumps up business.

Compliance•by Terry O'Loughlin•December 12, 2024

Some guidance on the pending regulation, which may be enacted early next year.

F&I•by John Tabar•November 27, 2024

When F&I managers intentionally take responsibility for the impact they have in the dealership, it elevates both them and the business.