agent Entrepreneur logo
MenuMENU
SearchSEARCH

Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

by Lori Church
June 1, 2020
Slow Down to Speed Up

We’ve all heard scary stories of identity theft and the stolen cars resulting from it. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft.

Image by DUCKYCARDS via GettyImages.com

3 min to read


I was so proud when I got my first driver’s license. My dad taught me on the back roads of our small town using an old stick shift Chevy. I think we both needed chiropractic attention after the first few times I used the clutch, but he lessened the tension in the cab by alternating between laughing and bracing himself against the dash.

Don’t be in such a hurry to get the customer into the office to try to sell them a bunch of products that you skip right past some indicators of potential fraud.

Ad Loading...

Driver’s licenses not only are sources of pride for young kids learning to drive, but they also contain great information. We’ve all heard scary stories of identity theft and the stolen cars resulting from it. The bad guys are getting better and better, which means the good guys have to get better and better, too. We need to slow down to speed up and use all the tools in our arsenal to prevent identity theft, and that includes paying special attention to the driver’s license.

Name and Picture

Remember the movie “The Blind Side” about Michael Oher? He wanted a license because it showed his name. First and foremost, look at the name on the license. Does it match what the customer provided? Check to see if a middle name or middle initial is used. Look to see if a suffix is used such as “Jr.” Don’t be so focused on checking that a copy is in the deal that you miss details. Slow down when you get the deal jacket long enough to see that you have a copy of the license included, and take your time to look at it and compare the picture to the person who presented it.

Signature

Look at the signature on the license. Make sure it looks like an actual signature and not like cursive font. Compare it to another document the customer signed. Do the signatures look alike? Examine the capital letters to see if they’re made the same. Look at the upstrokes and downstrokes. If a lowercase “p” is in the name, how far below the line does it dip? If a lowercase “d” is used, how tall does the vertical line stretch? Look how letters are dotted or crossed. For instance, does the “t” have a long crossbar or a short one? Does it angle upwards or downwards? If there is a lowercase “i”, look at the dot. Is the dot visible, made with a circle or another symbol, and where is it placed? Is the dot directly over the letter or is it somewhere else?  Also look at how the signature ends. Is there a curlicue, a straight line going to the right, a flourish up or down? All of these can help you spot identity theft.

Ad Loading...

Address

Look carefully at the customer’s address on the license. Does it match what the credit app shows? Does it match what the credit bureau shows? Take a look at the issue date and compare it to the length of time listed on the credit application. I recently spotted a fake ID because the license showed it was issued two years and 11 months ago while the credit application showed the time as two years and three months. That simple examination prevented identity theft.

There are many companies out there that have products to help verify a customer’s identity. Sometimes we get too focused on working the system that we forget what it’s designed to do. Slow down to speed up. Don’t be in such a hurry to get the customer into the office to try to sell them a bunch of products that you skip right past some indicators of potential fraud.

Read: Tidy Bench, Tidy Mind

Subscribe to Our Newsletter

More Dealer Ops

Dealer Opsby Hannah MitchellAugust 26, 2025

Franchises, Throughput Down in First Half

A handful of states see franchise growth through June, while EV sales per store boost overall business in U.S.

Read More →
SalesAugust 25, 2025

How to Build a High-Performance Sales and F&I Team

Performance and profits start with people chosen and led the right way.

Read More →
Dealer Opsby Hannah MitchellAugust 19, 2025

Buy-Sells Up in Q2

Kerrigan metrics show there’s plenty of demand, though many sellers are waiting to pull the trigger.

Read More →
Ad Loading...
F&Iby StaffApril 2, 2025

DOWC Powers the Future of F&I for NESNA

Company is providing a fully integrated F&I administration model to Nissan Extended Services North America’s dealer network.

Read More →
Industryby StaffMarch 26, 2025

March New-Vehicle Sales Healthy

Despite incentive spending not keeping pace with deliveries volume, consumers make their purchases ahead of tariffs impact.

Read More →
Product & Technologyby StaffMarch 13, 2025

New DOWC Program Debuts

Hybrid solution combines benefits of reinsurance and dealer-owned warranty companies.

Read More →
Ad Loading...
Dealer OpsJanuary 15, 2025

Carryover Rate Important for Auto Retailers

Understanding how it plays into inventory risk management is an important consideration.

Read More →
Trainingby StaffJanuary 13, 2025

Dealer Survey Finds Anxieties

Kerrigan Advisors poll shows percentage of retailers expecting lower profits, valuations is on the rise.

Read More →
Industryby StaffDecember 23, 2024

Calif. Dealer Group Challenges Scout Direct Sales

Says VW unit’s plans to sell directly to consumers violate state law.

Read More →
Ad Loading...
IndustryNovember 27, 2024

Six Powerful Questions

Take the time to answer these and lay the groundwork for a successful year-end.

Read More →