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Newsby Hannah MitchellJanuary 29, 2026

F&I Sales Show Affordability Pressure

An annual report on the revenue stream finds more consumers are opting out as they face high car prices and overall inflation, and it recommends tweaks to increase success.

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ArticlesOctober 20, 2025

Buckets of Intel

How open-ended questions transform FI

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ArticlesAugust 20, 2025

Modern-Day Picasso

Paint pictures of need for customers, and they’ll be much more likely to buy protection.

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ArticlesMay 16, 2025

Retention Rocks!

Three ways you can increase it and increase profits as a result

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ArticlesJanuary 16, 2025

A Timely Math Lesson

How small statistical samples can lead you in the wrong direction.

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ArticlesNovember 14, 2024

Understand to Oversell

Make your interaction with each customer unique, like he or she is, and all will be more likely to consider available products.

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ArticlesOctober 21, 2024

It’s Time to Think Outside the Lot

Updating your approach for today’s relationship-focused customer can revolutionize your results.

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Articlesby StaffOctober 8, 2024

Putting Yourself Through the Paces

It pays to follow a process and avoid the temptation to cut corners on preparation.

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ArticlesAugust 20, 2024

Maximizing Revenue Potential

The strategic imperative for auto dealers is to prioritize F&I product sales and wealth-building in challenging times.

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ArticlesAugust 19, 2024

A Winning Sales Strategy

Expert says building trust and brand loyalty among all customers can be achieved by tailoring the car-buying experience to women.

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