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New information comes out everyday that can change the dynamic in the F&I office and that requires time everyday be spent learning and researching, by finance professionals and those that work alongside of them.
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When you increase the activity and effort to improve, the numbers go up and leave the average level in your rear-view mirror.
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The danger of digital is that we will attempt to rely on it to do the things that our selling skills were intended to accomplish.
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On your dealership visits, go in with three questions that will spark discussion and hopefully a planning session on how to improve.
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Genuinely caring about your customer is the most effective manner to help them buy the products they need —it's the same way we want to be ‘sold’ when we are buying.
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Insight presentations are today; features and benefits presentations are so yesterday…and hopefully will soon be as hard to find as a Blockbuster store.
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CNA National is offering live, online training in coordination with Reahard & Associates.
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Agents are a trusted partner to the dealer and providing the F&I team with opportunities for training is the best way to improve performance and drive profits.
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Times of crisis change you; however, if you make the right decisions, it can leave you better than before. Here are three opportunities that should be shared with dealership leaders to inspire their team and assure a more productive future.
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