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February forecast has new-vehicle deliveries still off from last year at this time amid high prices and vanished EV incentives. But J.D. Power sees business picking up from here as automakers target growth.
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Study finds that adopters are true believers and that their satisfaction with the vehicles is growing, including for public charger experience, despite pullback of federal incentives.
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JD Power named the Lexus IS the most reliable model in its 2026 U.S. Vehicle Dependability Study, which covers 184 specific problems across nine categories.
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JD Power is launching a new system, Power Platform, that will allow customers to access multiple JD Power solutions via a single platform and sign-in that will streamline users’ experiences.
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The month is set to be off last year, J.D. Power predicts, though its full-year outlook is less gloomy, and dealer profits are up despite the odds.
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Consumers demanding efficient, seamless online experiences as they shop for loans, survey finds
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Insurers are shifting their focus from raising rates to customer satisfaction.
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Despite temporary spike for tax credits, volume estimated to be essentially flat.
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J.D. Power study shows similar erosion to S&P’s research, finding model supply, segment shifts can test allegiance.
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Hit from curtailing of government incentives elsewhere proved short-lived.
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