Dealership AI Use on the Rise

The most common artificial intelligence applications in automotive retail include customer communications, scheduling, reporting, marketing content and handling of online leads.

A Time-Tested Vision

Businessman Steward Holman built his automotive dream on a solid frame that transcends every industry age.

Lessons Learned

The CDK cyberattack and resulting disruption brought about valuable lessons and a newfound spirit of teamwork.

Benchmark Data Suite Debuts Dealerships Alert System

Company says system delivers real-time, actionable insights designed to enhance performance and accountability.

Dealer’s Teamwork Acumen Puts Store in Good Stead

The owner of Jessica Chevrolet plots a future focused on the customer experience at her first automotive dealership.

Rita Case Makes Her Mark

Years of dedication pay off as the owner of Rick Case Auto Group is named TIME Dealer of the Year.

Shaping the Future of Auto Retail

New NADA Chairman Gary Gilchrist plans to help dealers navigate today’s industry challenges to pave the way for the future.

AI in Auto Retail

More dealers are embracing artificial intelligence in daily operations and reaping its benefits in sales, service and F&I.

NADA Announces New Senior Vice President of Dealership Operations

TYSONS, Va. — The National Automobile Dealers Association (NADA) announced that it has found its new senior vice president of dealership operations: Peter L. Fong. Fong expressed that one of his key areas of interest will be to accelerate the process of moving dealerships toward the “0online to in-store” car-buying experience for consumers. “I’m absolutely ... Read More »

NADA Announces New Senior Vice President of Dealership Operations