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Articlesby Gil Van OverNovember 30, 2021

Excuses to Deflect Criticism

Don’t let lame excuses for non-compliance derail your dealer’s efforts.

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Newsby StaffNovember 16, 2021

Automotive Compliance Education Adds Safeguards Specialist Certification to Offerings

By providing certification, regular video updates and an annual recertification exam, the ACE Safeguards Specialist Certification Program is intended to help dealers meet the new Safeguards requirements.

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Newsby StaffOctober 27, 2021

FTC Strengthens Security Safeguards for Consumer Financial Information Following Widespread Data Breaches

Agency updates Safeguards Rule to better protect the American public from breaches and cyberattacks that lead to identity theft and other financial losses.

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ArticlesSeptember 22, 2021

Can I Charge for a CPO?

Dealers should have an available vehicle service contract which mirrors the coverages available under the manufacturer CPO warranty.

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Newsby StaffJuly 14, 2021

Register for a Crash Course in F&I at Agent Summit

This session was crafted to address retail compliance issues at the core.

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ArticlesJune 29, 2021

Disparate Impact: F&I Rates and Products

A recent and rather extreme case may serve as a lesson of what can be expected from the CFPB in the future.

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Newsby StaffMay 19, 2021

Amp Up Your Dealers' Compliance In Anticipation of a Regulatory Reboot

Join Automotive Compliance Education at AE Experience on Tuesday, May 25.

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Articlesby Gil Van OverApril 29, 2021

Pricing for Fun and Profit

Implementing pricing guidelines is not a guarantee that the regulators will stay away, but properly implemented and managed, it should provide a plausible defense of your F&I pricing practices.

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Articlesby Gil Van OverApril 14, 2021

Here We Go Again

As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.

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Articlesby Jim GantherMarch 31, 2021

Questions Better Left Unasked

We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.

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