agent Entrepreneur logo
MenuMENU
SearchSEARCH

NADA Chairman Warns CFPB's Lack of Transparency Could Hurt Consumers

October 16, 2013
3 min to read


Detroit - David Westcott, chairman of the National Automobile Dealers Association (NADA), warned that the Consumer Financial Protection Bureau's (CFPB) lack of transparency and unresponsiveness to Congress could end up hurting consumers by increasing the cost of auto loans.


"The CFPB is pursuing a policy that could weaken competition in auto lending and result in higher credit costs for millions of consumers," said Westcott, in remarks to the Automotive Press Association in Detroit, where he also called the dealer franchise network the "most efficient, cost effective and competitive way of selling and servicing vehicles anywhere in the world."

Ad Loading...


"More and more members of Congress are questioning the CFPB's so-called 'fair lending guidance' that seeks to eliminate dealer-negotiated financing and replace it with a flat fee method of compensation, where dealers are not allowed to discount the financing they offer," he added.


Westcott said pressure from the CFPB to force finance sources into adopting flat fees would eliminate a dealer's ability to "meet or beat" a given rate, and could increase the cost of credit for millions of consumers.


"When it comes to indirect lending, dealers are 'price discounters.' We don't understand how removing 17,546 price discounters from the marketplace is a good thing for consumers," he added. "And we don't see how tampering with a $783 billion auto lending market—that's working effectively and efficiently—is a good thing for consumers either."


Westcott, a Buick-GMC dealer in Burlington, N.C., also highlighted the numerous consumer benefits of the dealer franchise network, which has been the subject of recent debate.


"Competing against other dealers keeps us customer focused — from financing and servicing vehicles to warranty and safety repairs," he added. "If manufacturers were allowed to squeeze out the independent dealers, the competition we create will give way to a handful of national and international corporations — controlling pricing in your local community — because there will no longer be intra-brand competition."

Ad Loading...


Westcott said the consumer is the primary beneficiary of the dealer franchise network, which is why all 50 states have enacted some form of a dealer franchise law. "The dealer franchise network creates competition, offers convenience and saves consumers money, while making a complex system seamless for car buyers."


Westcott also listed the essential services dealers provide that are either required by the government or demanded by the consumer, including car and parts inventories, trade-ins, financing, titling and registration, safety recalls, warranty work and service. "New-car dealers serve their customers for the entire ownership experience," he added.


Westcott noted that the dealer franchise network costs hundreds of billions of dollars to create. And it would cost even more to recreate, which is exactly what would be necessary if it were eliminated. Automakers would have to take on this role and all the costs associated with it, he said.


More Industry

F&Iby Lauren LawrenceFebruary 27, 2026

Price Driving Insurance Churn

Over half of insurance holders ages 18 to 29 reported to be 'somewhat' likely to change providers in the next 90 days, according to CivicScience, which found that interest was lower among older age groups.

Read More →
Industryby Lauren LawrenceFebruary 26, 2026

AI Drives Dealer Website Traffic

Total visits to dealer websites from generative artificial intelligence platforms grew more than 15 times year-over-year, signaling a shift in how many consumers shop for cars online.

Read More →
Industryby Hannah MitchellFebruary 26, 2026

Automakers Tops in Fuel Economy

In the U.S., Honda has the most efficient gas-electrified combo lineup while Tesla beats all automakers in annual EPA ranking as brands built their alternative-fuel offerings.

Read More →
Ad Loading...
F&Iby Lauren LawrenceFebruary 25, 2026

Report Finds Year-End F&I Strength

Deal volume ebbed and flowed throughout 2025, but product performance remained steady, according to automotive technology and data intelligence solutions provider StoneEagle.

Read More →
Industryby Hannah MitchellFebruary 24, 2026

Overall Consumer Confidence Up

Americans’ view of present business conditions, the labor market and family finances, though, are still in the dumps, and if they plan to buy cars, many target used units.

Read More →
Auto Financeby Lauren LawrenceFebruary 23, 2026

Auto Loan Forecast Bucks Market Trend

Auto loan originations rose over 6% year-over-year in the third quarter of 2025, but TransUnion predicts a slight decline in auto loan growth this year, making it an outlier in the company's overall lending forecast.

Read More →
Ad Loading...
F&Iby Hannah MitchellFebruary 23, 2026

Some Auto Brands Cheaper to Insure

A new top 10 list ranks the least expensive for average full insurance coverage on a clean driving record and high driver credit scores.

Read More →
Industryby StaffFebruary 20, 2026

Learn to Manage the Mayhem at Agent Summit

Rob Mancuso – president of Mancuso Automotive – will present a Keynote at the 2026 event.

Read More →
Fixed Opsby Hannah MitchellFebruary 20, 2026

Auto Recalls Sank Last Year

2025 Sedgwick data indicate that the number of vehicles affected fell to its lowest point in more than a decade.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 19, 2026

Affordability Leads Top-Rated List

Edmunds’ editorial team tested 300-plus vehicles to help determine the Top Rated Awards for 2026, and one brand stood out with multiple rankings, including Best of the Best.

Read More →