Ponte Vedra Beach, Fla — Family First Dealer Services LLC (FFDS) hired Eduardo Villadiego as the director of client relations and claims, effective May 20, 2013. Villadiego will oversee and manage the claims division at FFDS and play a key role in the implementation of several quality management initiatives with current and future strategic partners. In addition, he will lead the client relations team as FFDS continually grows. He will report to Courtney Wanderon, vice president/COO.

“We couldn’t be more excited and proud to welcome Eduardo to the FFDS family. Eduardo’s strong experience in the automotive F&I space, as well as his passion for the industry, will elevate our client relations team to the next level. We realize that there are many providers to choose from; however, we believe that no competitor understands this line of business the way we do.” said Tony Wanderon, president.

Courtney Wanderon, added, “Eduardo embodies everything that FFDS stands for: honesty, integrity and putting our customers first in everything we do. He understands our core philosophy of treating our clients as if they were a member of our own family. Eduardo will play an integral part in delivering the highest level of service to our clients and their customers.”