The four biggest consumer banks in the U.S. got the worst ratings for satisfaction from small businesses, according to a report by J.D. Power and Associates published today.
The top four banks by assets — Bank of America, Wells Fargo, Citibank, and Chase — are at the bottom of the consumer ratings’ group’s satisfaction survey. (Wachovia, a unit of Wells Fargo, is rated separately and customers rated it better than its parent.) The ratings are based on 7,000 responses from small businesses in August and September, reported Bloomberg Businessweek.











