MenuMENU
SearchSEARCH

As Wages Rise, Tough Choices

December 1, 2011
4 min to read


Small businesses, already on a tight budget, are looking for new ways to cut costs as they brace for minimum wage increases in several U.S. states next month.


Strategies range from cutting back workers' hours, to replacing waiters with an automated ordering system.


Eight states including Arizona, Florida and Washington will require employers to pay non-salaried workers a minimum of 32 cents more per hour, on average, starting Jan. 1. While occasional increases to the minimum wage—which currently stands at $7.25 an hour nationally, but varies by state—are nothing new, the planned 2012 adjustments will hit many businesses at a time when profits are razor thin.


Paying More For Hourly Help

State

Current minimum wage

New minimum wage as of Jan. 1, 2012

Arizona

$7.35

$7.65

Colorado

$7.36

$7.64

Florida

$7.31

$7.67

Montana

$7.35

$7.65

Ohio

$7.40

$7.70

Oregon

$8.50

$8.80

Vermont

$8.15

$8.46

Washington

$8.67

$9.04


Source: U.S. Department of Labor


"It's a big deal," says Skip Vallee, chairman and chief executive officer of R.L. Vallee Inc., a convenience-store chain with 60 locations in Vermont, New Hampshire and New York.


About half of R.L. Vallee's roughly 450 employees make the minimum wage—mostly entry-level cashiers, sales associates and inventory-control personnel. To cope with the wage increases in Vermont, the 69-year-old family business plans to cut employees' work hours in that state and is considering having employees there pay a larger share of the premiums for their employer-provided health insurance.


Legislators commonly recommend boosting the minimum wage to compensate for cost-of-living increases, and some research suggests that mandated wage increases don't necessarily result in job losses or reduced work hours.


There is no "evidence of any loss of employment or hours for the type of minimum-wage changes we have seen in the U.S. in the last 20 years," says Arindrajit Dube, a professor of economics at the University of Massachusetts Amherst. Earlier this year, Mr. Dube and two colleagues used government data to compare employment figures in counties that border states with different minimum wages.


If employers cut back on labor, it's generally due to poor economic conditions, not pay requirements, Mr. Dube says.


But opponents argue that minimum-wage increases do have unintended consequences. "When you raise the price of something, including entry-level labor, you're going to decrease demand for it," says Michael Saltsman, research fellow at the Employment Policies Institute, a nonprofit research group in Washington, D.C.


Some small-business owners who have relied on teenagers and other low-cost employees in recent years already have cut back significantly on staffing, forcing them to search for other options.


"At this point, we're staffed at about the lowest level we could possibly be staffed," says Albert F. Macre, co-founder of a restaurant in Steubenville, Ohio. Mr. Macre says he will have to cut back the hours his employees work. He also plans to spend less on window washings and other vendor services to help his 14-employee establishment, Triple Play Café, stay in the black.


Martin O'Dowd estimates a pending 36-cent increase in the minimum wage in Florida to $7.67 an hour will add up to more than $1 million in annual operating expenses for the 30 Hurricane Grill & Wings restaurants outlets he owns there.


He recently began investing in technology—an interactive menu—for some locations that lets patrons order meals by themselves from their tables. If it works out, he says, he'll be able to cut back on the number of servers he needs to hire.


"We have to be more efficient," says Amy Igloi, owner of Amy's on the Bay LLC, a steak and seafood restaurant in Port Orchard, Wash., where the minimum wage will rise 37 cents to $9.04, including for servers and others who normally receive tips. "There's not much room for error."


She had as many as 34 employees just a few years ago. Now, she plans to trim her 22 employees' work hours as much as possible.


Still, some entrepreneurs say they prefer not to pay minimum wage. Spencer Williams, president of Schoggi Inc.'s West Paw Design, says he came to this conclusion soon after he founded the pet-products manufacturer in Bozeman, Mont., in 1996.


Initially, he paid some plant workers the lowest wages possible. But when he later decided to give out raises that exceeded the minimum required, he says he gained a more loyal work force. Today his lowest-paid staffers earn $11 an hour. The minimum hourly wage that employers must pay in Montana will rise 30 cents to $7.65 next month. "Our turnover dramatically reduced and the engagement level from our employees rose," he says.


This article was written by Sarah E. Needleman and published in The Wall Street Journal.

Subscribe to Our Newsletter
No form configuration provided. Please set either Form ID or Form Script.

More Training

TrainingDecember 10, 2025

Accountable Is as Accountable Does

Auto dealerships work better when all staffers own their duties.

Read More →
TrainingNovember 26, 2025

The Power of Saying No

Agents should build this muscle to make themselves and their dealer clients strong.

Read More →
Trainingby Hannah MitchellNovember 6, 2025

Dealers Have Room to Run on Satisfaction

Survey finds it inched up this year, but consumers crave more communication

Read More →
Ad Loading...
F&Iby StaffOctober 15, 2025

The F&I Agent's Roadmap: Mastering the Cold In-Store Visit

Register for Allstate's FREE webinar on Oct. 21

Read More →
IndustrySeptember 18, 2025

Wish or Work To Success

Good, old-fashioned work ethic will get you where you want to go.

Read More →
TrainingSeptember 4, 2025

Elevated Concerns

Agents must have the ability to recognize and prepare to address high-risk compliance issues and offer solutions to dealer clients.

Read More →
Ad Loading...
F&IAugust 28, 2025

In F&I, Innovation Is Overrated

It’s what you do with your available tools that really matters.

Read More →
Product & Technologyby StaffMay 13, 2025

F&I Training Tool Updated

Reahard & Associates just released a new version of its recording and review service for F&I pros.

Read More →
TrainingMay 13, 2025

FUBAR and Risk Assessments

Three questions you can use to kick off your next (or first) risk assessment and avoid becoming a ‘FUBAR' dealership

Read More →
Ad Loading...
TrainingMay 12, 2025

Beyond Paperwork

The power of purpose-driven agency onboarding

Read More →