Dealer Attitude Survey Names Top 10 Brands

Top five brands steady, but Cadillac moved up to the top 10 spot in NADA's biannual survey.

Ally: Soaring Costs Make Case for Service Contracts

An Ally/Harris survey of U.S. consumers found only 21% had purchased a vehicle service contract, propelling their average five-year maintenance and repair costs to nearly $2,000.

Consumers Want an Online Car-Buying Experience From Dealers, CDK Global Survey Shows

Customers Less Satisfied With Automakers, Survey Finds

When it comes to making their customers happy, the world’s automakers have hit a bit of a rough patch, reported NBC News. For the second-straight year, satisfaction with the auto industry is down, according to a new American Customer Satisfaction Index report released Tuesday. The ACSI score for cars and light trucks is now 82 ... Read More »

TrueCar: Car Buyers, Dealers Have “Trust Gap”