Consumers More Wary of Conditions

Most are worried about overall economy and personal situations, particularly job market conditions and personal finances, survey finds.

Few Americans Experience Deceptive Sales At Dealerships, Most Still Distrust Them

Yet most still tend to distrust them, according to a survey conducted by the Harris Poll on behalf of KPA.

Infotainment Not So Entertaining

Survey finds it still causes more multimedia problems for vehicle consumers than any other feature.

Consumers Not Impressed With New Models

JD Power survey shows declining satisfaction for two consecutive years.

Google Study Reveals Opportunities for Dealer Service Departments

Survey Finds That Consumers Want Better Web Sites from Auto Industry

Maintenance Plans Keep Consumers Servicing at Dealership After Expiration

Chrome Consumer Survey Reveals Changes in Vehicle Buying Behavior