Buyer Satisfaction Up Despite High Prices

Auto consumers reported greater satisfaction last year despite higher prices and rising tariffs, due to an omnichannel approach blending online and in-person shopping, Cox Automotive research found.

Dealers Have Room to Run on Satisfaction

Survey finds it inched up this year, but consumers crave more communication

New Cars Get Better Scores

J.D. Power poll find modest uptick but still much room for improvement on tech.

Buying New Felt Better This Year

Survey finds marked increase in consumer satisfaction with the process, though there’s more room for improvement.

New Vehicles Get Higher Scores

Consumers more satisfied with their experience than at any point in the past two years, survey finds.

Sinking Buyer Satisfaction May Hinder Big 3 Rebound