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Companies aim to boost customer satisfaction scores and fixed operations revenue.
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The company saw revenue more than double to $8.1 billion as customers continued to hail rides and order takeout food.
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The integration enables auto dealer service departments to automatically cover the cost of Uber rides to help drive repeat business, boost CSI and loyalty.
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Jim Ziegler holds Uber responsible for the death of an Arizona woman who was run down by an autonomous SUV in March, but he doubts executives will face criminal charges. In They Finally Killed Somebody , the Alpha Dawg traces the so-called demand for driverless vehicles to the handful of businesses that stand to gain the most — including some of your closest partners. Click here to read the story.
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