CRM Usage a Struggle for Average Dealerships, Study Shows

J.D. Power: Speed No Longer Top Consideration When Selecting Finance Sources

DETROIT — When it comes to choosing lender partners, dealers value the type of relationship they have with their finance sources over the speed of their services, according to J.D. Power’s 2016 U.S. Dealer Financing Satisfaction Study. Jim Houston, senior director of the automotive finance practice at J.D. Power, said finance sources need to shift from ... Read More »

Millennials Want to Buy Cars, Study Finds