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ArticlesMarch 25, 2021

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

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Are There Hidden Dangers at Your Store?

The documents that dealers use every day can be a danger that can be triggered by various contingencies.

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Articlesby Terry O'LoughlinFebruary 3, 2021

When The Federal Trade Commission Speaks, Dealers Should Listen

If dealers observe a modicum of compliance protocols, they can contain almost all regulatory perils. Dealers and their trade organizations are a formidable political force and should be lobbying together.

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ArticlesNovember 11, 2020

Data Breach 101

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response plan will help you manage the challenges you will face.

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ArticlesOctober 14, 2020

Who’s Zoomin’ Who?

Whether businesses interact in person or virtually, they must do so in a safe and secure manner to retain customer trust and comply with applicable law.

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ArticlesFebruary 28, 2020

Island Hopping Is a Compliance Concern

Hackers are using weak links in vendor and supply chains to target more secure networks. Here’s what agents and dealers need to know.

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Articlesby StaffFebruary 24, 2020

One Flu Over the Dealership

At least 6.4 million flu cases were reported between October and December 2019. Given that influenza is a serious medical condition, do dealerships have a role to play in limiting its spread?

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ArticlesDecember 13, 2019

How to Avoid Copyright Infringement

Trainers bring a lifetime of experience and know-how to the agencies and F&I product providers that hire them, and, in some cases, they also bring concepts and curricula another party could claim as their own. Do you know what to do if this happens in your dealership?

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Articlesby Robert WilsonNovember 26, 2019

The $2.5 Million Dollar Hard Pull

Dealers are increasingly relying on ‘soft pull’ credit checks to initiate the vehicle financing process, but two recent cases prove the technology can bring unintended legal exposure.

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