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The more ways you can explain how consumers protect themselves and their investments, the more buy-in you will have because they will identify with these logical behaviors.
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In order to excel in this profession, you must be a great listener, who asks all the right questions, and remembers that everyone is a prospect.
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Committing to daily effort will provide you the mental toughness to survive the storm and be better prepared for the next one.
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Personalizing the buying experience for consumers can shift the transaction from a negative to a positive one in their mind.
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Learn to effectively serve, help and solve, and increase your personal performance and that of your team while building lasting relationships in and outside of the store.
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You need to always be on the lookout for the next opportunity in your store where you can add value. Spend your time crafting your pitch and building your process to perfection.
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Sometimes you will get a deal thrown at you that is going to be an uphill battle. Instead of losing motivation, look at it as two things: a challenge and a teaching opportunity.
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By connecting with the customer and your team, you have the opportunity to make your paycheck and the car buying experience great again.
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Instead of simply asking, telling, or yelling at your team to get you what you need – show them why it matters, and what happens when you don’t have what you need when you need it.
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LAS VEGAS — Organizers of the upcoming Compliance Summit have announced that a panel dedicated to “Your Responsibilities” will include an award-winning F&I director, two compliance experts and a member of the Auto Dealer Today editorial team. The event will be held Aug. 29–30, 2016, at Paris Las Vegas as part of the annual Industry ... Read More »
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