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New EFG Cos President and CEO Jennifer Rappaport outlines strategies for industry stability through training and innovation.
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Will lead company's automotive retail innovation and growth strategies.
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The 2023 Pied Piper Internet Lead Effectiveness Study finds GM luxury brand’s dealerships respond best to website customer inquiries.
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New research from Cox Automotive shows consumer satisfaction with the car buying process declined in 2022 for the second consecutive year.
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As the F&I process moves online, we can’t just transport what was designed for the physical world into the virtual world.
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Prequalification functionality provides dealers with visibility into a consumer’s credit worthiness and requires only the consumer’s name and address to request a credit score and credit report.
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2021 offers an extremely promising year with the implementation of new technologies adding to the automotive value chain, and digital automotive retailing is predicted to see an observable lift.
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As a dealership, you can’t afford to ignore the individual players in your own omnichannel – listen to them and reap the rewards.
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In order to succeed in this new normal, dealerships will need to evolve and leverage the modern technologies available to them in order to meet consumers where they are – in their homes.
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While stores ponder their physical store operations, retailers understand that planning also needs to account for changes in shoppers’ behavior and expectations.
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