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Newsby StaffOctober 20, 2023

Payouts Offer Dealers, OEMs Lasting Loyalty

Survey shows that once consumers have made a purchase from a dealership, 47% are likely to return to spend an incentive, enhancing their overall experience.

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Newsby StaffJanuary 4, 2023

InteractiveTel Changes Name to TotalCX

Company rebrands to emphasize focus on improving customer experience in automotive industry.

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ArticlesJanuary 30, 2020

CXM, Part 1: What It Is and Why Your Dealers Should Be Using It

Learn how customer experience management meets the demand for greater consumer interaction and how dealers and agents can take advantage.

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