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ArticlesJanuary 10, 2022

The Destination Is in Sight

While the road less traveled may not be the quickest path to our metaphorical destination, in the compliance world, both the destination and all other charges should be clearly and accurately disclosed and acknowledged by the consumer.

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Articlesby Robert WilsonNovember 10, 2021

Ancillary Products in 2021

While the precise outlines of the CFPB’s agenda are unknown, best practices will continue to be transparency, disclosure, and a full CMS to mitigate your risk and provide consistent and demonstrable compliance over time.

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ArticlesJune 29, 2021

Disparate Impact: F&I Rates and Products

A recent and rather extreme case may serve as a lesson of what can be expected from the CFPB in the future.

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ArticlesMarch 25, 2021

It’s the Same, but Different

While we do not know what the political shift brought about by the last election cycle will do with any degree of certainty, the popular perception is that we can expect increased regulatory scrutiny.

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Newsby StaffFebruary 16, 2021

Practical Compliance Tips to Grow Your Business at AE Experience

ARMD’s Michael Tuno and Robert Wilson will deliver a presentation at Agent Entrepreneur Experience on Feb. 22.

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ArticlesNovember 11, 2020

Data Breach 101

By all reports, billions of records have been exposed by reported data breaches. If the unthinkable occurs, having a well thought out data breach response plan will help you manage the challenges you will face.

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ArticlesOctober 14, 2020

Who’s Zoomin’ Who?

Whether businesses interact in person or virtually, they must do so in a safe and secure manner to retain customer trust and comply with applicable law.

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Articlesby Kate SpataforaAugust 12, 2020

Agents In Action: Overcoming the Pandemic

Four experts offer their advice, predictions and experiences from the font lines, to assist automotive agents and those they do business with, in the battle to overcome the aftermath of COVID-19.

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Articlesby Robert WilsonAugust 11, 2020

COVID Waivers

Will a COVID waiver protect your business? There is no definitive answer as of early 2020, but after a review of the risks, it may be deemed an advisable addition to your compliance quiver.

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ArticlesMarch 31, 2020

The Gap in GAP

A multimillion-dollar settlement should compel agents to take a closer look at the marketing language that accompanies the GAP product their dealers sell.

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