
Slight May improvement came with risks to borrowers, lenders.
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Fourth-quarter amounts, monthly payments records for industry.
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Poll finds many websites, mobile apps lacking when it comes to basic tasks.
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Many take advantage of various end-arounds to make trading more realistic.
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Study recommends lenders help consumers bridge any financial gaps they’re facing.
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Poll shows growing aversion to technology’s accelerating part in process.
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Captives’ market share surges in first quarter as many shoppers switch from used to new vehicles.
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