More than 100 U.S. auto dealers have been honored with awards for satisfying customers, 10 of them rising to the top of the ranking for surpassing performance.
Edmunds honored 107 dealerships with its annual Five Star Dealer Awards, including 10 that took its Five Star Premier Dealer designation.
The online provider of automotive inventory and information, including vehicle reviews, said that with affordability issues weighing on consumers, many are seeking superior customer service.
"Edmunds' Five Star Dealer Awards honor the extraordinary efforts of dealerships across the country that go above and beyond to make customers feel comfortable, valued, and supported throughout the car-buying and ownership journey,” said company President Seth Berkowitz in a press release announcing the award winners.
Dealers considered for the honors are all participants of Edmunds’ Dealer Partner program. They had received a minimum of 30 sales reviews through Edmunds in 2024 with an average review rating of at least 4 ½ stars. Those designated premier dealerships met the same average rating requirements from at least 150 sales reviews.
LEARN MORE: Innovative Dealership Customer-Retention Strategies
