TORRANCE, Calif. — The publishers of Auto Dealer Today have announced the winners of the 2022 Dealers’ Choice Awards. Now in its 18th year, the program was designed to recognize the industry’s best vendors, suppliers, and finance partners by asking dealers and dealership personnel to complete a 40-category online survey.
Invitations to vote and a shareable link were sent to readers of ADT and F&I and Showroom; completed surveys were spot-checked for veracity. Voting was open throughout the months of June and July. Each voter was asked to manually enter their provider’s company name in at least five categories, then score that provider on quality, value, customer service, and whether they would recommend them to another dealer.
The top three companies that exceeded each category’s average score were awarded first-place Diamond, second-place Platinum, and third-place Gold honors.
“With each year we see long-time winners maintaining their stature, as well as new front-runners entering the scene,” said David Gesualdo, president of Bobit’s Dealer Group. “We owe a great deal of gratitude to our readers for casting their votes and building a powerful new roster of winners for the 2022 Dealers’ Choice Awards.”
The winners of the 2022 Dealers’ Choice Awards are:
New Vehicle Leads
Service Retention
Post-Sale Customer Retention
F&I Products
Appearance Protection (Chemical)
Diamond: ECP
Platinum: Portfolio
Gold: Cal Tex
Appearance Protection (Dent & Ding)
Service Contracts
Diamond: CNA National
Platinum: RoadVantage
Gold: GSFSGroup
Service Contracts Reinsurance
Dealer Owned Warranty Company
Diamond: DOWC
Platinum: Protective
Gold: RoadVantage
F&I Desking Software
F&I Technology
Prime Non-Captive Finance Company
Diamond: Ally
Platinum: CapitalOne
Gold: Chase
Subprime Finance Company
Biweekly Payments