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ArticlesNovember 19, 2020

New Business Strategies for the Post-Pandemic Shopper

The needs arising from the pandemic have accelerated the needs of dealers to welcome digital innovation and the ability to provide an enhanced customer digital retailing experience will accelerate your revenue growth and drive loyalty.

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Newsby StaffNovember 18, 2020

COVID-19 Specialty Markets Updates

Black Book recently published an update to their COVID-19 Specialty Markets Updates, which includes powersports, collectible vehicles, RV, MD/HD trucks and commercial trailers markets.

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Newsby StaffNovember 17, 2020

COVID-19 Market Updates

Black Book recently published an update to their weekly COVID-19 Market Insights Report.

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Newsby StaffNovember 10, 2020

COVID-19 Market Insights

Black Book recently published an update to their weekly COVID-19 Market Insights report.

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Newsby StaffNovember 3, 2020

COVID-19 Market Insights

Black Book recently published an update to their weekly COVID-19 Market Insights report.

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Newsby StaffNovember 3, 2020

SMART Payment Plan Resolves CFPB Investigation

SMART has completed a 4 year investigation with the CFPB.

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Articlesby Jim GantherOctober 30, 2020

Reigning in Franken-agency

On June 29, the United States Supreme Court ruled that the structure of the Consumer Financial Protection Bureau was unconstitutional. A compliance expert shares why this matters, and why it matters to dealers in particular.

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ArticlesOctober 28, 2020

The FTC Suggests We Buckle Up

The FTC recently issued a report that summarizes its enforcement actions, roundtable findings, consumer workshops, and in-person interviews with 38 Washington D.C. metro-area consumers focused on deceptive advertising practices, spot-delivery, and voluntary protection products.

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Newsby StaffOctober 28, 2020

NIADA Selects Bob Voltmann as CEO

New leader brings extensive trade association experience to independent dealers group.

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ArticlesOctober 27, 2020

Compliance Considerations When Texting Automotive Customers

The TCPA has been around for more than 25 years but remains one of the most litigated consumer protection statutes. By having proper compliance in place, your dealership can enjoy the benefits of contacting consumers with peace of mind.

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