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Newsby StaffOctober 19, 2023

CPO Sales Up But Have Room to Run

Cox says expanded eligibility results not yet fully manifested.

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Newsby StaffOctober 19, 2023

Many Consumers Suspicious of Robotaxis

New study shows little trust, though many who ride think better of the experience.

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Newsby StaffOctober 19, 2023

Unifor-Stellantis Talks Begin

Union sets strike deadline of Oct. 29 if an agreement can't be reached.

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Newsby StaffOctober 19, 2023

NADA Elects 2024 Chairman

Board chooses Gary Gilchrist, president of Gilchrist Chevrolet Buick GMC in Washington state.

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ArticlesOctober 18, 2023

Be Quiet. Be Intentionally Quiet!

Aim to pause to give the customer space to talk, while avoiding interrupting.

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Newsby StaffOctober 18, 2023

GM, Ford Slow Down EV Truck Production

Adoption, though growing, not as much as carmakers had expected.

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Newsby StaffOctober 18, 2023

BMW Switching to Agency Model in Europe

Luxury brand says change will enhance customer experience, still include retailers.

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Newsby StaffOctober 17, 2023

Black Book: Weekly Market Update

The wholesale vehicle market hummed last week as values fell in line with the season, contrasting with the period before the Detroit strikes.

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ArticlesOctober 17, 2023

Better Questions Get Better Responses

Your approach and timing with customers can make all the difference.

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Newsby StaffOctober 17, 2023

Automated Taxis Probed Over Pedestrian Safety

GM’s Cruise examined over reports of injuries around the driverless vehicles.

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