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Articles

F&Iby Joe LaPelusaApril 1, 2025

Elevating the Auto Sales Experience

How to train salespeople on F&I products.

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F&Iby Rick McCormickMarch 27, 2025

Enhancing Lives

Focusing on enriching others, whether customers or colleagues, will get you far.

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Product & Technologyby StaffMarch 26, 2025

Products Prognosis

2025 will be a year both of fundamentals and cutting-edge innovations, providers predict.

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Industryby L.A. WilliamsMarch 20, 2025

Crank Up the EQ

Emotional intelligence is the secret sauce to dealership success.

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Awardsby Hannah MitchellMarch 19, 2025

Hall of Heart

2025 F&I Hall of Fame inductees focus on the segment’s service to customers – and others.

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Complianceby Terry O'LoughlinMarch 19, 2025

Car Dealer Glossarians Despair

Minding terminology used in the dealership is wise for compliance sake.

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F&Iby Adam MarburgerMarch 18, 2025

The Servant-Leading F&I Manager

Three approaches to attaining your ‘black belt’ in the sector.

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F&Iby Gil Van OverMarch 18, 2025

Pesky Nuances With Red Flags

Things you can expect to encounter today and how to handle them

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F&Iby Justin B. GasmanMarch 17, 2025

Continuous Improvement Requires Continuous Insight

Recordings can go a long way toward building on F&I expertise.

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Complianceby Gil Van OverMarch 13, 2025

Staying Compliance-Current

Ways you can keep yourself informed to stop fraudsters in their tracks.

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