Erick Woods, President MenuSys LLC
1. Please give a brief overview of your mobile offering.
The MenuSys Tablet Experience brings together many critical selling tools; these features are designed specifically for tablet computers. Included are customer interviews, product sales charts (VSC, GAP), brochures, a drawing pad for adding your own unique touch and, most importantly, it features the Tablet Menu.
The Tablet Menu offers a real-time, drag & drop enabled menu for presenting in a modern, geeky way. It provides the same industry-leading features found in the standard Finance Menu. Syncing with the Finance Menu is automatic, so when you're done you can print it and have the customer execute it as they normally would. It's all done with unique presentation methods, helping you to build value in your products, educate the customer before focusing on price - sales and compliance success every time.
2. Which mobile devices are supported?
We support any mobile device, including iPads and Android tablets (Motorola Xoom, ViewSonic gTablet, etc.), although larger devices offer a better presentation. As our app is Web-based, it is not limited to tablet devices. We have many customers experiencing success using the same applications with laptops or large, touchscreen monitors and computers. We also offer a phone app that enables the F&I manager to review on the go.
3. Have you developed a specific mobile application or have enabled your software for mobile devices?
MenuSys takes advantage of current technology to provide Web-based solutions. This means our solutions aren't limited to a single platform - they can be used on the device of your choosing.
4. Explain the way you expect the F&I manager to use your mobile solution.
In reality, we have business managers and agents using it in whichever manner best suits them. There truly are no limitations.
5. How will this enhance the sales process for the F&I manager?
Every trip back to the office to reprint paperwork costs money. Having the menu and other tools at hand in a dynamic way means increased penetration and revenue, including a faster and better customer experience.
6. What other mobile solutions do you believe the F&I office and agents will see in the next few years?
From our perspective, mobile has a quite complete solution. While mobile is making inroads in the dealership, it's not the only way. Many dealers are finding more success with fixed presentations - again, the large touchscreen devices. It's a presentation that, unlike the small tablets, is available to everyone. The business manager doesn't have to fall back to an inferior presentation for elderly or people with poor vision. They can use the same presentation with everyone and treat it like a kiosk for consistent success.
7. Does your product benefit agents?
Like no other. Unlike most systems, our agents enjoy the ability to fully manage their accounts and get real-time numbers with ease. Agents can add and remove dealer accounts and more at will. With many systems, adding a product to a menu means contacting the provider's support and waiting a week. Agents can do an installation, adding the product to the system and the menu with a few clicks, and not lose sales momentum.
