agent Entrepreneur logo
MenuMENU
SearchSEARCH

Caution…Speed Kills Sales

December 7, 2011
Caution…Speed Kills Sales

Caution…Speed Kills Sales

3 min to read


I’ve been playing golf for a few years, but no matter how long I play, the hardest concept I have to buy into and the hardest habit I have to break to hit the ball farther – is to swing easier, not harder.


For me, swinging the club is usually an aerobic workout. But when I do slow down, I have more control, my ball goes farther and my scores drop. The same is true in sales because...Speed Kills!

Ad Loading...


When we survey individual salespeople, dealers or managers at dealerships who’ve seen their sales improve, one of the main reasons is…


They slowed down the sales process!


Selling more has never been about needing more prospects, it’s always been about the quality of the time you spend with prospects you have now.


One salesperson in our industry who earns over $100,000 a year selling cars told us recently, “Joe, I just slow down, listen to my customers and they tell me everything I need to do to sell the car.”


That’s a very modest statement coming from such a high achiever. Of course, we all know he has to have the selling skills to back it up. Just listening or spending time with prospects won’t equal more sales.


We hear the same thing: “I just follow The New Basics” from almost everyone in our business who is making dramatic improvements they truly understand that “Closing is a process, not a question” and they start to focus on each step to the sale.

Ad Loading...


I constantly talk about The New Basics, because they’re the secret to more sales.


There are a few catches to being able to follow the ‘Basics.’ The Warm-Up stage is critical, so you have to have a good appearance and a great attitude to make a great first impression (Step 1). You have to develop your questioning and listening skills or you can’t greet the customer properly, build rapport or investigate to find their wants and needs (Steps 2, 3 and 4), and you need to learn how to stay off price.


If you don’t complete steps 1-4 correctly, by default, you can’t possibly do a good job in the next four presentation steps of the Value Building stage and that means you surely can’t pull it all together for the third and final stage ... Closing the Sale.


Having a prospect is an opportunity to make a sale. Following the Basics a step at a time increases your chances of making that sale and dramatically improves your gross on every delivery. But the faster you go, the less likely you are to properly complete each step.


Buying is a process, and it’s about value, not price. Closing is a process, too – not just a question.


That’s why every on the lot program the manufacturers come up with to speed up the selling process fails. That’s also why the rebate and incentive wars just aren’t working that well anymore. And that’s why in my lifetime, people will never buy the majority of their vehicles off the Internet without driving them first.


Everybody in sales wants a shortcut, though – so here are your shortcuts to more sales, higher gross profits and long-term success!

Ad Loading...


1. Follow The New Basics correctly with every prospect you talk to.


2. Learn how to ask the right questions at the right time, to keep the sale moving forward and focused on value, not price.


3. Learn how to close the sale and overcome your prospect’s buying objections without focusing on price.


4. Get a dozen solid commitments to purchase (that are not based on price) so that you have “total mental ownership” before you start the paperwork and any negotiation.


5. Remember that you sell (and the prospect buys) with emotion and you negotiate (and the customer agrees) based on logic.

Ad Loading...


Learn to sell and slow down, so you can sell more cars!

Subscribe to Our Newsletter

More Sales

SalesFebruary 25, 2026

Creating Agency Loyalty

There are tried and true ways to instill it while also protecting your agency from competitors and other roadblocks.

Read More →
Salesby Hannah MitchellFebruary 19, 2026

Auto Sales Still Sluggish

February forecast has new-vehicle deliveries still off from last year at this time amid high prices and vanished EV incentives. But J.D. Power sees business picking up from here as automakers target growth.

Read More →
Industryby StaffFebruary 10, 2026

Black Book: Weekly Market Update

Many vehicle segments experienced gains last week as conversions picked up. Meanwhile, the retail days to turn estimate stood at 39, analysts reported.

Read More →
Ad Loading...
Industryby Lauren LawrenceFebruary 6, 2026

Consumer Interest High Amid Price Concerns

Over half of prospective car buyers responding to a TransUnion survey expressed intent to purchase a gas-powered vehicle this year.

Read More →
Salesby Hannah MitchellFebruary 2, 2026

Consumer Outlook Dims

The year starts with declined expectations for economic conditions and plans to make big purchases. Used cars, though, are among the top big-ticket categories under consideration.

Read More →
Salesby StaffJanuary 27, 2026

Black Book: Weekly Market Update

Some automotive segments actually improved last week in a bright midwinter sign that could signal a healthy spring season.

Read More →
Ad Loading...
Industryby Hannah MitchellJanuary 23, 2026

January Auto Sales Chilled

The month is set to be off last year, J.D. Power predicts, though its full-year outlook is less gloomy, and dealer profits are up despite the odds.

Read More →
Salesby StaffJanuary 21, 2026

Black Book: Weekly Market Update

Could it be an early spring when it comes to used-vehicle sales? Black Book analysts think so based on recent weeks' auction activity.

Read More →
credit card, cash, toy car, car keys on top of laptop
Showroomby Lauren LawrenceJanuary 14, 2026

Buyer Satisfaction Up Despite High Prices

Auto consumers reported greater satisfaction last year despite higher prices and rising tariffs, due to an omnichannel approach blending online and in-person shopping, Cox Automotive research found.

Read More →
Ad Loading...
Industryby Hannah MitchellJanuary 5, 2026

Late-Year Auto Sales Off

Purchases of new and used vehicles were down in December despite several positive market turns for consumers, whose optimism didn’t match their big-ticket spending.

Read More →